Online participatory budgeting in five easy steps

Online participatory budgeting

Online participatory budgeting need not be difficult. Here are five easy steps to get you started.

We’ve been helping organisations with online participatory budgeting using our Budget Allocator tool for about 5 years now. Ever since Waverley Council, in the eastern suburbs of Sydney, approached us to build something that would help demonstrate to their community the difficult budgetary choices they were facing.

In that time I’ve seen Budget Allocator used as a genuine resource allocation tool, as an educational tool and even as a workplace exercise to help Councillors decide on budgetary priorities.  Here are a number of tips and answers to questions we are often asked about online participatory budgeting, I thought they might be of use to others.

1.  Leave the detailed accounts in the ledger – use something simpler for your community process

This is not an invitation to fudge the numbers or to be dishonest with the community but you need to think about what outcomes you are after.

Firstly, it’s most likely that you want the community to be able to participate and not to be put off by mountains of detail.  Secondly, you are probably interested in the choices of the community between one expenditure and another, these choices can be made without the exact cost being presented and without the nuances of discounting, depreciation and tax treatments being applied.  An approximate cost is quite adequate.

So when you go to your Accounts Department for the cost of your different budget priorities and they tell you that it isn’t that simple don’t stress.  Ask for a rounded up all inclusive approximation of the cost and then ensure that your participatory budgeting website carries a disclaimer along the lines of “Costs used in this exercise are broadly indicative and are for comparative purposes only”. Now you are being honest and you are also making it easy for more people to get involved.

2.  Only ask about the elements you are considering for change

We had an organisation use our Budget Allocator some years ago, I won’t name them, and they populated the Budget Allocator with just about every item from their budget.  It was ridiculously long and a lengthy exercise for the community to go through. You could select every budget item but one or two without going over budget.  As a result the completion rate was low and the result not especially useful.

The truth was that the real choice facing the community was between about half a dozen large expenditure items.  Had the process focused just on those items, the community would have been much better informed about their choices. And the results would have been much better for everyone.

Again, set the picture for the community: “This exercise includes only the areas where significant expenditure changes are under consideration for this year’s budget.  For a comprehensive budget summary go to…..”

Similarly you might want to see how the community view spending on certain areas but know that your organisation will only entertain changes to those budgets of a certain amount.  That’s ok, offer the status quo along with realistic levels of budgetary change.  There is no need to offer to allow budget to be slashed unrealistically.

This is an honest approach and also avoids wasting the community’s time thinking about things which are in reality already determined.

3.  Provide consequences that are real community and personal outcomes

It may sound obvious but giving the consequence of reducing the libraries budget by 20% as “20% reduction in library budget” is not especially meaningful for the community – and yes I have seen this too many times to allow it to be funny.  Saying instead that “this will result in libraries closing for weekends” or “this may result in the closure of the Pickwick branch library and the mobile library service” is much more real.

If you are asking people to participate in setting a budget and you want this information to be meaningful, those people have to understand the consequences of their choices.

In Budget Allocator we provide an information box adjacent to each choice that can be populated with text and photos depicting the consequences of a choice. Photos are especially useful if you are discussing asset condition.

If your organisation could potentially choose to exceed the budget then also provide a personal outcome for the participant’s cumulative budget choices – “you have exceeded the budget and this will result in a rate increase of $2 per week”.

Shellharbour City Council in Australia did this really well in their Budget Allocator (no longer online). To see the consequences of each choice click on the ‘i’ symbol next to each item in their Budget Allocator.

4.  Link your participatory budgeting exercise to a discussion space

Online participatory budgeting is a great way to educate your community about the tough choices being faced by your organisation and also to learn about community preferences.

When people go through these processes they often want to talk about the ideas that they have or about their passions about certain aspects.  Running a parallel discussion forum provides for a deeper and more nuanced analysis of community views and can provide great insights into the results you are getting.  This can also build your online community for future discussions.

5. Use Online Participatory Budgeting as part of your face to face engagement process

A simple budget allocation tool can be both fun to complete and thought provoking.  Use it as part of your face to face engagement process.  Perhaps have people complete a simple budget exercise on a tablet in the local shopping mall and use that as a conversation starter.  Or have participants use the tool at the start and end of a face to face engagement event in order to measure the extent to which the information presented to them has changed their views.

Get in touch if you’d like to find out about using Budget Allocator as part of your budgetary process.

Photo Credit: Travel Budget by Harsha K R

Posted on September 29, 2014 in Blog

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